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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23579 Views
  • 0 replies
  • 8 likes

UPS not update for 12 days - probably lost?

Today is Jan 22. The confirmation email said: We're pleased to let you know that your xxxxxxxx was shipped on 11/01/19. Please allow up to 7 business days for our delivery to reach you.   I live in Toronto DT. Usually UPS ground shipping takes one da...

ethe by I'm a participant level 2
  • 1792 Views
  • 3 replies
  • 0 likes

Resolved! Data overusage

I had activated free data byte for an hour but by the evening i got a message regarding overusage of data.I don’t understand why?

rkbrar by I'm a participant level 1
  • 2422 Views
  • 3 replies
  • 0 likes

SMS delivery reports

I just got my Fido number today. I switched from Metro Pcs (US number). I noticed that i don't get any delivery reports when i send messages. I have the HTC 10 and i used to get delivery reports for every SMS i send. now with Fido, i don't 

ejazem by I'm a participant level 2
  • 2524 Views
  • 4 replies
  • 0 likes

Resolved! Billing

I need to see my bill    

Ay1 by I'm a participant level 1
  • 4733 Views
  • 7 replies
  • 0 likes

Resolved! Detailed billing summary

Hi there,   Where can I view my detailed billing summary? Are you able to email it to me, please? I believe I have been overcharged.   Thanks,   Pierre

Pierreh2010 by I'm a contributor level 1
  • 3174 Views
  • 6 replies
  • 0 likes