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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! iMessaging or WhatsApp Pictures

I sent out a few picture messages through iMessage. I know it uses my data but will it cost 50 cents for each one I send out through iMessage or WhatApp?  

algeriano by I'm a Participant Level 1
  • 2503 Views
  • 2 replies
  • 0 likes

Resolved! Unable to see our Reservation Number

When I log into my account and click on "phone reservation". I can see the status of our reservation (currently says "IN PROGRESS") but I do not see our reservation number. We have a group account. How do I find out what our current reservation numbe...

cokonkwo by I'm a Participant Level 1
  • 2087 Views
  • 1 replies
  • 0 likes

Email to Txt on web?

Got a txt from fido in the morning saying there's a mail but i'm not subscribed.   Not sure what it is I tried logging in onto fido.ca on the computer and finds a "My Fido Mail" link under "My Fido Service".   Now I'm thinking I can get more info, I ...

andyhmw by I'm a Participant Level 1
  • 1232 Views
  • 1 replies
  • 0 likes