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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Lost data and need help!
Hi pl help me today I forgot use wifi and lost data about 5 GB PLEASE HELP
Resolved! Billing
I went in store and paid my bill today but on my app it’s still showing as unpaid why is that?
Reactivate Temporary Suspension
Hello. Few months ago, I asked temporary suspension. Now I'd like to know when the number is re-activate. Could you help me to activate the number again? Thanks.
Suspend phone number for a few months
Dear Fido, I have 2 fido phone card in 1 plan which is attached below. For 1(the # is: XXX-XXX-XXXX) is not in use now, I’d like to stop the card using temporary for several months. Could you help me to make that change? Sincerely Zhenxian Hei
Complaint - Lost device pending request
Hello, I had purchased iphone xs max 256 gb from fido with bright star device protection plan.I lost my device and filed a service request on 31st of jan 2019. It has been more than a month and I have been without my phone since that time. They are k...
