Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Exceed data usage
I get a text about exceeding data by $50, and it says I over used 700MB data. But I checked my data this morning and there is still 200+MB. I didn't download anything and I didn't click any unknown source link. Where is my 1G data????????? I'm not go...
Resolved! Telebanking
Can one still make payments via, telebanking?
Home line - drop call
My home phone works great except when a second line comes in, I go to take the call and the person who I put on hold ends up getting dropped. Any suggestions?
Resolved! Multiple late fees, how does this work?
I have an account with fido mobile, which has 3 cell phones on it. I get one bill, not three. I 99% of the time pay it asap, but this time I paid on Saturday, and of course was charged a late fee due to the bank not posting until Monday. This is my ...
Resolved! Why I didn't got a payment confirmation
Hi everyone, I'm all new to Fido, I have paid my first bill by using TD bank app but when I check my Fido account, it doesn't show that I have paid the bill and I also didn't get any payment confirmation. What should I do in this situation? And ...
