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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Pro-rated data
If you buy data in the middle of the month, does it get pro-rated till the end of the month? How do you calculate how much data do yiu have left?
Cancellation
Hello,my name is Vijay kumar and my cell number XXXXXXXXXX a Actually I had a contract with Fido and I lost my cell phone , then I tried to find my phone and I can’t unfortunately I don’t know how to claim for a lost phone because I have a insurance...
Payment not reflecting in account
I cancelled my FIDO plan on around 12th March and made payment on my February bill on 14th. Why is it not reflecting on my account???????????
Resolved! May 14 2019 FIDO $10 Account Handling Fee
What's up with this? Starting May 14 2019 FIDO customers will be charged a mandatory $10 account handling fee to complete transactions with a live agent, chat or social media. Are the other major carriers going to charg to speak to a live agent as we...
Resolved! Fido and killing paper billing
So, it's either switch to online billing or cancel all services? What is Fido going to do with people that doesn't use the internet? What is Fido going to do with people that doesn't understand english?
