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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23543 Views
  • 0 replies
  • 8 likes

@ symbol added to texts

Hi Text messages to and from my phone have an ‘@‘ symbol tacked onto the end of almost every 3rd message. Just started today.  Attached to texts from different people on different carriers.

GMP by I'm a participant level 2
  • 1859 Views
  • 3 replies
  • 0 likes

Resolved! bank details

Hi, I've started using fido, without providing bank details. When and how is supposed to charge the bill?   Thanks!  

CarlosRuiz77 by I'm a participant level 1
  • 1299 Views
  • 1 replies
  • 0 likes

Super Annoyed

Went online on my Fido account to change plan plus upgrade to a new phone. This was 2 days ago.   Received phone today (after a hell of an experience getting it delivered with UPS!!!) The brand new phone wont even turn on. Called into customer servic...

sbouillot by I'm a participant level 1
  • 957 Views
  • 1 replies
  • 0 likes