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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Pay as you Go plan?
Is there a pay as you go type plan for Fido? like u add $10 of airtime a month and whatever you dont tuse carries over to the next month? ***Edited to add labels***
Resolved! Explaing Please :S
Fide sent me a message saying : Fido info:Good news! Your $10 add-on for 2,500 local text messages will be changed to UNLIMITED local texts when you pay your monthly fee after Nov 22. Enjoy. Can somebody explain what this is and how much is the mon...
Resolved! when calling 611 they are asking me my access number/code,, how can i know my access number?
when calling 611 they are asking me my access number/code,, how can i know my access number? ***Edited to add labels***
Resolved! Can't view Fido bill on IE, fine on chrome
The last few times I've tried including today, when I try to logon using Internet explorer 8, Fido generates and error message " We are currently experiencing technical difficulties and cannot complete your request at this time. If you require immedi...
Resolved! Prepaid refill problems.
So hi.Yesterday, September 20th, I refilled my prepaid phone that was due for today, September 21st. When I checked my phone yesterday, I still have 22,25$ but this morning, when I checked my balance, I got 1$! Can someone tell me what happened?>< ...
