General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Resolved! Pay as you Go plan?

Is there a pay as you go type plan for Fido? like u add $10 of airtime a month and whatever you dont tuse carries over to the next month?   ***Edited to add labels***

BT by I'm a Contributor Level 1
  • 15277 Views
  • 1 replies
  • 0 likes

Resolved! Explaing Please :S

Fide sent me a message saying : Fido info:Good news! Your $10 add-on for 2,500 local text messages will be changed to UNLIMITED local texts when you pay your monthly fee after Nov 22. Enjoy.   Can somebody explain what this is and how much is the mon...

Fido3500 by I'm a Participant Level 2
  • 1545 Views
  • 1 replies
  • 0 likes

Resolved! Can't view Fido bill on IE, fine on chrome

The last few times I've tried including today, when I try to logon using Internet explorer 8, Fido generates and error message " We are currently experiencing technical difficulties and cannot complete your request at this time. If you require immedi...

Moog by I'm a Participant Level 1
  • 1900 Views
  • 1 replies
  • 0 likes

Resolved! Prepaid refill problems.

So hi.Yesterday, September 20th, I refilled my prepaid phone that was due for today, September 21st. When I checked my phone yesterday, I still have 22,25$ but this morning, when I checked my balance, I got 1$! Can someone tell me what happened?><   ...

xGeex3 by I'm a Participant Level 1
  • 1836 Views
  • 1 replies
  • 0 likes