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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23576 Views
  • 0 replies
  • 8 likes

Resolved! Text From Spammers?

Receiving political texts like: Hi, it's Mark from Alberta Proud.We are reaching out to ask, do you support the Carbon Tax?Reply:YesNoAuthorized by Alberta Proud 1-800-896-5928 Why is Fido giving my phone number to these organizations? Is this even l...

Hdlsh63726 by I'm a participant level 1
  • 1176 Views
  • 1 replies
  • 0 likes

DATA usage way more than phone shows

My phone shows I have used just under 1GB in the past 40 days, which is a normal if not slightly high amount for me.. However on Fido my account.. it shows i have used almost 4 GB.sweet.

User14942 by I'm a participant level 3
  • 2182 Views
  • 5 replies
  • 0 likes

Beware - BILLING SURPRISES when upgrading your plan

When you upgrade your plan at one of FIDO's stores/Dealers such as Samsung Canada, make sure to check if there are any "Setup Service Fee" in return for upgrading your plan.   I was shocked by this fee, and apparently, if you upgrade your plan online...

flight by I'm a participant level 3
  • 1937 Views
  • 5 replies
  • 1 likes