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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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New phone and plan but wanting old number

When i purchased my new phone and a new plan I was supposed to have my old number switch over to the new phone and be able to use my old SIM card. However when I log in on fido.ca to view my old plan its listed as active and to login to activate my a...

mmading by I'm a Participant Level 1
  • 1709 Views
  • 1 replies
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Resolved! "mobile internet" charge

Hello,   I just switched to Fido on Sunday, December 11 and got my first bill today. It said that I have a $4.92 charge for "mobile internet/ data usage". I don't understand how this could be, since I have a data plan and obviously didn't go over my ...

gaudetka by I'm a Participant Level 1
  • 1294 Views
  • 1 replies
  • 0 likes

Resolved! new phones

Is Fido going to have new android phones before Christmas?     ***Edited to add labels***

thebluesky by I'm a Participant Level 2
  • 1396 Views
  • 1 replies
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Resolved! My Bill

Why my Current balance is $151. But I only have $35 per month plan... and my plan is unlimitted... How come?   I have question, when someone call me in the philippines,do i get charge? or it's free,included in unlimitted plan?   Thank's....     ***Ed...

International texting

Hey guys a friend of mine moved to Australia and got a local number there.She can text me and I can receive it. But if I reply she cannot receive it..Any ideas would be appreciated thanks in advance.     ***Edited to add labels***

Amelio101 by I'm a Participant Level 2
  • 1662 Views
  • 1 replies
  • 0 likes