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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Unable to see our Reservation Number

When I log into my account and click on "phone reservation". I can see the status of our reservation (currently says "IN PROGRESS") but I do not see our reservation number. We have a group account. How do I find out what our current reservation numbe...

cokonkwo by I'm a Participant Level 1
  • 2061 Views
  • 1 replies
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New Plan Considerations

Consider adding small amounts of data to the existing talk+text plans. For instance add 100mb of data usage on the $25 Unlimited After work plan. This will keep fido competitive and stop lower end companies like Wind and Mobilicity from stealing thei...

BT by I'm a Contributor Level 1
  • 1626 Views
  • 2 replies
  • 0 likes

Resolved! Can you charge you upgrade cost to your account?

My company is paying for my upgrade, but won't have company credit card with me on pick up day. Can the cost of my upgrade be billed to my account for them to pay or will I need to pay it same-day and have my company reimburse me? ***Edited to add la...

stephanieb by I'm a Participant Level 3
  • 1211 Views
  • 1 replies
  • 0 likes