General Support
Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...


Resolved! Blackberry data on iPhone 5?

Hi all, I am currently using a blackberry on fido, with the bb data plan. I would like to switch to an iphone 5 and from time to time use my blackberry using a sim adapter. My question is can I leave my bb data on or will it automatically get taken o...

Resolved! iPhone 4 Data tethering

Hello, I am using an iPhone 4 in a 3 year contract with 1 year left. The data plan I am using is a flexible one. Now I want to use my laptop to go to internet through my iPhone. I knew that the data tethering is off because of the plan. My questions ...

brucewang by I'm a Participant Level 2
  • 1 replies

Resolved! What is the Expiry date for Prepaid addons?

Im using fido prepaid services and the rate for each text is now 25 cent/text, which is absolutly riduculous. I plan to add the 5 dollar text add on for 250 but i have no idea when it will expire . Will it end one month after i purchase it or will it...

TeaTime by I'm a Participant Level 3
  • 3 replies

Resolved! Dialing 1 for Long Distance

Is there a way to turn off the message that tells me this is a long distance call and I have to dial 1 next time? Thanks ***Edited to add labels***

timsurfer by I'm a Participant Level 1
  • 1 replies