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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Brightstar the scammer
This insurance company will not replace my phone, although it was stolen from me and I have sent all the information they asked for. They keep asking you for additional documents even though you provide all the necessary documents request they won't ...
New phone won't connect
Just got a new phone and updated sim card. Now I have no network. Support has been awful.
Several problems and not sure where to get help
Problem 1. Got a Fido sim card in a Fido store. The guy charged me for the sim card $10, then added me to the $10 prepaid monthly billing. But somehow that didn't work, he said there was a glitch in the system. So he did it again, but added $10 with ...
Resolved! $10 by the month and $100 voucher
On a "BY THE MONTH - $10 TALK & TEXT PLAN" if I add a voucher of $100, will the monthly $10 be taken from the $100 added with the voucher or would I have to add another $10 every month?
Phone not working
Hey, I can't use my data, make/receive calls, or texts, what's going on?
