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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23592 Views
  • 0 replies
  • 8 likes

Resolved! Extra $5 on my plan

I just noticed today that I’m my March bill, Fido added $5 on my plan? My BYOP plan was $60! They added without any explanation?

raldine by I'm a participant level 2
  • 1092 Views
  • 1 replies
  • 0 likes

Resolved! Contract ending from outside of Canada

I want to end my contract from Japan. I tried to call them to talk about, but the system didn't work. What should I do? Can I end my contract only by the internet? If the plan continues and offer me to pay, can I reject ?  

798159018 by I'm a participant level 1
  • 1069 Views
  • 1 replies
  • 0 likes

Resolved! REMOVED ADDITIONAL LINE DISCOUNT

I have been with Fido since 2014 I just found out my additional discount has expired None of the lines under my account changed their plans Fido gave a notice from last month bill statement on page 5, ON PAGE 5.who reads bill statement unless dollar ...

sdggewag by I'm a participant level 1
  • 2572 Views
  • 3 replies
  • 0 likes

Resolved! Paid too much!

I needed help today, my app was on my phone and it paid the whole amount of $491.0 and I can't afford to pay for that much of my bill. Cause I live in Fort Frances Ontario and had to come get my daughter out of the hospital today in Winnipeg now I ha...

Darpamela by I'm a participant level 1
  • 1092 Views
  • 1 replies
  • 0 likes