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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Unlimited CanadaWide Minutes vs Unlimited Canada-Wide calling
I tried to change my plan including Unlimited CanadaWide Minutes (+$5.00). However, there is another option that is Unlimited Canada-Wide calling (+$5.00) in the end of changing process. What are differences between Unlimited CanadaWide Minutes and...
Resolved! Pay too much on a bill. Where will the money go?
Hi, I just realized that I accidentally pay the same bill twice, about a week from one another. Will the extra money stay in my account and pay the next bill automatically? Please let me know whatever way. Thanks in advance
Brightstar the scammer
This insurance company will not replace my phone, although it was stolen from me and I have sent all the information they asked for. They keep asking you for additional documents even though you provide all the necessary documents request they won't ...
New phone won't connect
Just got a new phone and updated sim card. Now I have no network. Support has been awful.
Several problems and not sure where to get help
Problem 1. Got a Fido sim card in a Fido store. The guy charged me for the sim card $10, then added me to the $10 prepaid monthly billing. But somehow that didn't work, he said there was a glitch in the system. So he did it again, but added $10 with ...
