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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23585 Views
  • 0 replies
  • 8 likes

Still pay my plan under temporary suspension

Hi. I have made temporary suspension for four months since May (as I have been outside Canada) and pre-paid the fee for the suspension ($7/mth). So I thought I would pay $0 for these four months but I found I still had to pay the regular plan despite...

Luna1201 by I'm a participant level 1
  • 691 Views
  • 1 replies
  • 0 likes

Resolved! Bill and account balance

Hello.   I just got my first bill of $103.70, which includes my plan ($55), taxes ($11.93) and services/one time charges ($36.77). But if I try to pay, it says that my account balance is $64.15. Why are they different and how much do I actually have ...

mbleker by I'm a participant level 1
  • 1462 Views
  • 1 replies
  • 0 likes