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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
What is current status of my account?
Please provide me with a current status of my account to Sept 16, 2019
Over charged
Hi, I just started Fido 4 months ago. My bill cycle starts 12 to 12 every month. Fido offer me a deal for iPhone XR on 0 payment with same plan. I thought it is good deal. So I got this deal 29th August.in my plan I have international 1000 minutes. I...
15 days satisfaction
I bought an iPhone XR from Fido website, UPS delivered it on September 3, 2019. Today September 15, 2019 I called customer service because the price went down $250 to get these money back, and the agent was not helpful at all and he said the 15 pass...
FIDO/ROGER'S PARTNERED UP WITH FRAUD FIRM, BRIGHT STAR!
Hi, I signed up through FIDO for device protection for my Iphone Xr, and after I lost my phone in the next 10 months (and paid $13 for those 10 months), Brightstar rejects my lost claim, and denies to replace my phone. Best part, the underwriter and ...
Resolved! "Basic Calling Features"
Has anyone ever found an official list of what constitutes "basic calling features" for the various plans? I contacted support by phone, and by chat, and they were not able to point me anywhere. They were only able to list off a few things for me. I ...
