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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Plan change with exclusive offer
Hi! I am planning to take you up on your exclusive offer of 4gb for 50/mo with no new term commitment. My billing cycle ends in 13 days. How would I be billed if I dont wait for the end of my billing cycle? Would it start a new billing cycle?
Resolved! 8 messages, $80?! - Zone 4 Daily Internet Rate
I have a problem with a charge on my Fido bill that reads: Event - Zone 4 Daily Internet Rate - 8 msgs - $79.92 What is this and how could you guys seriously justify charging nearly $80 for something I unwittingly used on a layover in Egypt? What...
What is current status of my account?
Please provide me with a current status of my account to Sept 16, 2019
Over charged
Hi, I just started Fido 4 months ago. My bill cycle starts 12 to 12 every month. Fido offer me a deal for iPhone XR on 0 payment with same plan. I thought it is good deal. So I got this deal 29th August.in my plan I have international 1000 minutes. I...
15 days satisfaction
I bought an iPhone XR from Fido website, UPS delivered it on September 3, 2019. Today September 15, 2019 I called customer service because the price went down $250 to get these money back, and the agent was not helpful at all and he said the 15 pass...
