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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23549 Views
  • 0 replies
  • 8 likes

Resolved! How do I change voicemail number in dialer and make it stick?

I gather the voicemail callback number is stored on the SIM card. Any android SIM card manager app tells me the Vertical service code on the SIM card for voicemail is *68, which seems to be "Activate call forwarding on busy" according to a google sea...

cbsewell by I'm a contributor level 2
  • 4554 Views
  • 8 replies
  • 0 likes

Resolved! Overcharges for roaming

Seems yet again Fido, you’ve added international roaming to my bill when I clearly have not used your data by your own tracking system. It’s happened three months.  This is becoming a trend. Every time I travel outside of Canada I am diligent about t...

AJ77 by I'm a participant level 1
  • 1187 Views
  • 2 replies
  • 0 likes

Resolved! Network keeps failing

What's going on with the network? I have a new phone for almost 2 months now and every time I have to use my phone I have to wait until the signal comes back (Internet, text, calls). How is this even possible? I'm in Toronto doing the same things I d...

luiney by I'm a participant level 1
  • 835 Views
  • 1 replies
  • 0 likes