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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fraudulent port-out to another provider
At the beginning of August, my phone number was ported to Bell without my consent, something i didn't even know was possible. As soon as my phone stopped working I went to a local Fido store and they identified the problem right away.They worked with...
Resolved! Why charged .25 for sending local text. Plan specifies free texting in Can.
My plan specifies free texting in Canada and has been fine for over a year. Today I sent a local text & was then notified of 25 cent charge. What's up with that and how would I get charge cancelled?
why I didn't have discount?
I set up my card with my friend and the same person helped us. At that time, we all don't know the discount. But when she paid for the first bill on fido app, she found that she had a 10 dollars discount. However!!!!! When I check my bill, I didn't h...
Prepaid to Monthly Plan now texting and sending pics don't work.
I just switched from Prepaid (Pay per use data with +100MB add on) to a Talk & Text Plan (unlimited). 3 phones only have the Talk and Text and 1 has Talk & Text w/ Data. Now I am, we are, having difficulties sending and receiving text not to mention ...
Resolved! How to make my business name show up on the invoice instead of my name?
I started a business recently and want to have my business name shown as the payee on my Fido invoice. How to do it?
