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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Live chat stuck in a loop?
I'm trying to connect to the fido live chat and it keeps telling me I have to sign in, so I click it and it bring me to my account (cause I'm already signed in) so I go down to contact to find the love chat option and I get greeting with the same sig...
Final billing balance
I closed my account 1 month ago. I tried to pay the last bill but there is just 0.00$ in balance. when I put the amount I have to pay there is The payment amount is higher than the total balance. You can still pay this amount, but we thought we’d ...
Resolved! Fido Roaming not working
Pixel 1 XL going to states Las Vegas Alaska new york ect. Roaming never works despite connecting to it and turning the feature on in the phone. I get the generic message 7 dollars a day to roam, which is fine. I can connect to the us carriers (AT&T, ...
Service fee
Hi, I just had the worst experience with Fido. I upgraded my devices at a store on September 1st, and was advised they would be giving me a credit of $10 every month for the next 24 months, as well as a $5 credit for having the premium protection and...
Concord Bad Reception
Area of Concord Dufferin and Rutherford was always very poor coverage area . About a year ago fido did something I guess they install new antennas near by and reception improved .but for the past month reception is just terrible noone can hear me on...
