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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
HOME PHONE ACTIVATION FEE?
Hello everyone, We purchased a Fido home phone adapter in early 2020 (paid $65) and paid the $35 to activate the home phone line for about a month. Due to COVID, we cancelled the home phone line. We'd now like to activate it again, and are struggli...
unprofessional store sales person -Brampton
I visited for my number activations at the Fido Store located at Brampton, ON, Shoppers World location. The sales person was not even wearing a mask. Then he wore a mask. He was so lethargic to answer the queries raised by me. Actually i called ...
Double Data Plan
When is the double data promotion ending?
Not happy
Hi I called Fido and have been waiting for 2hours to speak to a supervisor I understand that you are busy but 15 to 20 minutes is ok 2 hours is not acceptable. If you are to busy for my business I can go somewhere else.
You sabotaged me getting my new phone
I changed my address with your guys and then immediately requested the iPhone 8. So, you sent it to my old address and I was unable to claim it. I had two seperate interactions with people who assured me it would get redirected to my new place. That ...
