Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
2 Return Labels?
So I cancelled my home internet account with Fido last Saturday (January 2). I received an email to create a return label on that same day. Prepared the box, put the modem and the power cord in it, printed the return label. Went to Canada Post yester...
Resolved! $100 Amazon gift card
Hello! I purchased an internet plan that was supposed to include getting a $100 amazon gift card. When and how will I receive the card?
Plan change retains Monthly Bill Credits?
Currently on $45 for 4GB planCurrently there is $45 for 9GB offer available Current plan has couple of credits applied for new phone from CostcoCredit: Mobile Plan - 24 months ($10)Credit: Payment Program Promotion ($40 I think) It shows following wh...
Porting number from freedom to fido
Can someone help me with porting my number? I got my Fido sim, and I am trying to activate the number by calling the customer care and the wait time just to activate my number is insane.
Data network outage
Earlier toady my 4g and data service temporarily stopped working for 25min. Data is important because I have customers that contact me. Long story short I lost a sale. Tried contacting fido only to be told the wait is an hour long. Tried finding a co...
