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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Request for investigation and solution and was told no
I have been a Fido customer for a long time and I called in to inquire why my bill is double the regular amount, which I do not have much history if at all for variation. The wait was excessive and when I finally got connected to a customer service p...
Billing Issue
Hi!!I was offered to special promo offer as I was a loyal customer to Chatr. I agreed to 1000 minutes internal call, 3GB data and unlimited text and phone for $40/month. They said they will mail me the new fido SIM card but I didn't recieve any SIM c...
Worst Customer Service
I don't know where else to go as I can't seem to get in contact with any competent rep at Fido. I purchased 2 internet lines from Fido on Sunday just to find out that same night that both the modems don't work or the building isn't set up to work wit...
Resolved! Suspend a plan
Hi guys I want to suspend my plan cause I'm going abroad. How long will be the maximum suspension period & how much per month. Thanks for your time.
Contact for the Office of the President re: Worst service ever
Hello, How do I get in touch with the office of the president? I have been a Fido customer for 15 years and I am having the absolute worst service with your agents. I am having to call and connect on a weekly basis, information is miscommunicated wit...
