Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Help me to cancel voicemail
Please help me cancel the voicemail service. I don't need it. I want to stop receiving messages about it once and for all.
signed a promotion contract plan but billed with other
To who may concern, I signed a Black Friday promotion plan through the phone call on Nov 26th 2020 as a New Customer. I got 3 lines in my account and was promissed the following details: No activation fee all linesFirst phone line: $35/month with 4GB...
Resolved! Fraud
Hello i am a victim of fraud. Someone ordered a galaxy tablet on my account and was even able to add a new line for that. I don't have any idea about these.They managed to book my account for monthly plan to pay towards the tablet. I tried to call th...
Resolved! How much will I pay?
I just received the following message from Fido.Fall for this exclusive tablet combo. First, get the Samsung Tab A and pay $0/month for 24 months (after bill credit), with $0 down and 0% interest with Fido Payment Program (full price: $360).Plus, get...
Win back team contact
Hi, I transfered over to a different provider a few days ago and received and email from Fido with regards to someone reaching out to me. I received two calls today from Fido winback team and for some reason every time I answer the call it hangs up. ...
