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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Customer service?
I've been waiting over an hour to speak to someone. Can sometime please explain these ridiculous wait times? Also no call back feature? Please get it together Fido.
Voucher refill failed on my prepaid account
I bought the the voucher and redeemed it online, but the airtime balance is still 0 after the refill. There is no refill history as well. I tried to input the voucher pin again but it became invaild. What's going on here?By the way, i also have the r...
Resolved! About paying of the remaining Balance
Hi there,If i am willing to pay off my remaining device balance now. Then what are my monthly plans option.Thanks.
Long distance charge
Fido charges an enormous 400$ on my bill for a long-distance charge. I used my minutes but they did not notify me and charge men end of my cycle. this is so unfair service and cheating with the customer. I call them they said charge to call my home c...
Cancelling My Plan
I've returned to my home country from Canada, and thus I wish to cancel my plan altogether. How do I get help with this?
