Whats happens to prepaid balance when you switch to a monthly plan?

Whats happens to prepaid balance when you switch to a monthly plan?

Whats happens to prepaid balance when you switch to a monthly plan?

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Whats happens to prepaid balance when you switch to a monthly plan?

Whats happens to prepaid balance when you switch to a monthly plan? Is it credited towards your first couple of bills?

 

 

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Accepted Solution

Re: Whats happens to prepaid balance when you switch to a monthly plan?

Solved by Moderator

Hey @Community

 

I saw this thread and I thought it would be good to update and clarify the answer.

 

We will transfer your airtime balance (including your bonus balance) from your prepaid account within the next 7 days.

 

So you will see the balance transfer as a credit on your first or second invoice.

 

Hope this helps everyone Smiley

 

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2 REPLIES 2
Former Moderator

It is applied as a credit in your account and will go towards your first invoice.



Hey @Community

 

I saw this thread and I thought it would be good to update and clarify the answer.

 

We will transfer your airtime balance (including your bonus balance) from your prepaid account within the next 7 days.

 

So you will see the balance transfer as a credit on your first or second invoice.

 

Hope this helps everyone Smiley