November 2010
Whats happens to prepaid balance when you switch to a monthly plan? Is it credited towards your first couple of bills?
***Edited to add labels***
Solved! Go to Solution.
November 2010
May 2017
Hey @Community
I saw this thread and I thought it would be good to update and clarify the answer.
We will transfer your airtime balance (including your bonus balance) from your prepaid account within the next 7 days.
So you will see the balance transfer as a credit on your first or second invoice.
Hope this helps everyone