WHAT'S AVAILABLE? RETENTION HAPPENING AT FIDO?

[MrVancouver]

One may ask what's available at Fido.

Please let me know what's available since I'm seeing a lot of $0 phones with other companies.

[FidoRachel]

Hey @MrVancouver,

All our phones are available right here, as you can see a few are offered at $0. 

If you want to go over your options, I invite you to contact us here, we'll be happy to help! 

[MrVancouver]

I don't see any iPhone X for $0...

3rd call (less then 10 minutes ago) into Fido retention, and the offer is SAME pricing plan as your competitor(s) with SIGNIFICANTLY LESS DATA, and the iPhone X for $100 (not $0).

Retention over the phone used to be pretty cool, actually making attempts in retenting clients.

Unfortunately, all 3 of my calls seemed like I'm talking to a rookie tele-sales rep who got a crush-course on SPIN-selling.

Sorry for not being able to accommodate.

I really hope other clients are getting better Retention experience and offers.  Take care.