Very poor customer service

[Sarah114]

I am trying to talk to a technical assistance but I was scheduled by a virtual assistance to speak to the technical support in two days!!! So I need to wait for two days to get a technical support from my cell phone carrier???!!!!!

I made a bad decision and added another line to my account which I didn't receive the new SIM card for a week now and I am already paying two bills now, now for Fido and the other for the old provider... 

I need to speak to a person.

[Original_Lucy]

Hi @Sarah114 , sorry to hear this. You could try contacting fidosolutions on Twitter or Facebook by sending a DM and requesting assistance. That may speed up your request. Good luck