Welcome to the Community!
I am sorry to hear your facing complications with your services in that area. It is pretty odd as we provide a pretty decent coverage there.
Can you please clarify the following for me:
- Have you always experienced this or is it something recent?
- Does it happen everywhere or only when you're at work around University of Alberta?
- Which device are you using?
- Have you tried your SIM card in a different device to see if the issue persists?
Let me know.
I am a new user of Fido. Just using Fido for about 1.5 month. And facing this problem from the beginning.
I am using Samsung Galaxy A8 that came with Fido as a package.
No matter what, I am in motion or stationary, I face this problem.
Moreover, the network often goes to roaming status and I lose my browsing pages in the middle of something. Very irritating. It takes a good 2-3 mins to get back Fido network.
I am quite sure, there will be no connectivity in highway. Regretting about retiring from my previous network, which was so good even in the highway. Don't know how can I bear with this worst network for the rest of the two years.