I called Fido in early April to tell them that I was going overseas and would be shutting my phone off on April 07 and turning the phone back on when I returned to Canada on May 17. They said that the billing period was passed and they could not do anything for April. That is not logical - it would not be hard to make an adjustment (Shaw did that for my television and telephone coverage).
Fido said that they could suspend the phone for May but I would have to call them to turn it back on. Again, no logic - how do I call them to turn my service back on if my phone is not working?
Has anyone had experience with vacation service suspension?
I may be best to cancel the service and find a provider when I return??
Have you had experience with other providers?
