I want to suspend my account
Solved! Go to Solution.
06-26-2017 11:24 PM
Welcome to the community!
As long as you are not in a contract you can have your account temporarily suspended, you will only be charged $7 for each month you want the account suspended for. Its can be done for a maximum of 4 months.
Fido also allows you to suspend your account for 1yr, they would change your plan to a special $15 BYOP plan, and you would get an $8 discount for a maximum period of 12 months. When you are ready to use your line again you will have to take a current in market plan.
Providing you meet the required requirements for a temporary suspension you can reach out to Fido through any of the available methods here. Alternatively you can always message a moderator here in the community and they can assist you.