I've been receiving calls daily from the same number 1-844-277-6920. Sometimes 2-3 times a day for a week straight! When I answer, the caller hangs up. When I don't answer they leave voicemail where someone says hello? Then hangs up after. I have seen some posts saying this number is a scam pretending to be "Fido"? Is it Fido? How do I get it to stop?
Solved! Go to Solution.
Hey @dangny ,
This doesn't sound right. It shouldn't be happening on the daily!
To review this, you can contact us through one of our customer service channels here or alternatively we can send you a PM through the Community.
I get a call twice then answer the phone without saying anything.
It hangs up on me.
I rather have the other line say things first rather me saying it.
There are too many scam calls out there
Why not just send e-mai?
I use to be a Fido user but they didn't give me what I wanted so I switched... Why you folks don't give things to loyal customers first before they switched?
It's obviously not the experience we want you to have and we're sorry to read that you left us.
Some offers are made exclusively on the phone and others are made by email depending on the campaign. We do invite you to say "hi" when call though!
Thank you for your feedback, don't hesitate to reach out to us here if you'd like to review your options with us.
4 years since when this was first posted... I am not the original poster but I get calls from this number all the time.
They just called, and I answered thinking it was someone else. They said hello after I answered, and then they hung up. They weren't transferring me, it was a hang up.
You should probably check your system or your callers... also maybe stop bothing people during a pandemic but hey.
I can definitely understand how that can be annoying. Unless it has been spoofed, I can confirm that this number is safe and indeed from us.
If you want, we can remove your number from our calling list (Internal Do Not Call List). To do so, we invite you to contact us.
You can learn more about spoofing here.
Hope this helps and thank you for your feedback on the matter!