Spotify Premium

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I'm a Participant Level 1
I'm a Participant Level 1

Spotify Premium

 I recently put on the Spotify premium account on my iPhone November 12 or so I had it free for one week and then all of a sudden I only have Spotify free. I tried re-downloading premium and it’s telling me I no longer can because I’ve already had Spotify previously. I spoke with someone last week and they told me to go to the Fido account To try doing it again after 72 hours… I tried this this morning and I’m being told the same message that I can’t do it and to only sign up for three months for $.99. I don’t think this is very fair at all and I’m not about to sit on my phone for an hour and a half two hours to try to get through to you guys!

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Former Moderator
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Re: Spotify Premium

Hi @Jen76 & welcome to the Community!

 

Were any changes done to your plan recently? Let me know. Smiley



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