Reactivate Temporary Suspension

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I'm a Participant Level 1 wenlanyan
I'm a Participant Level 1

Reactivate Temporary Suspension

Hi,

I suspend my account for last two months and I need to use my phone now. But I can't make any call to Fido so what should I do?

 

thanks for help!

 

 

Accepted Solution

Re: Reactivate Temporary Suspension

Hi wenlanyan! 

 

We'll need to remove the suspension so that you can use your phone. You can find all the ways to contact us here to do that.

 

If you prefer, we can send you a PM here on the Community as well.

 

Let us know what you prefer! 

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Message 1 of 50
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I'm a Contributor Level 1 Atlantia
I'm a Contributor Level 1

Re: Reactivate Temporary Suspension

Hey @FidoNick! Yes, it will be much appreciated if you can do that.
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Message 11 of 50
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Former Moderator FidoMaria
Former Moderator

Re: Reactivate Temporary Suspension

@Atlantia PM coming your way! Talk to you soon. Smiley



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I'm a Participant Level 2 ralph_101
I'm a Participant Level 2

Re: Reactivate Temporary Suspension

Hey,

 

Please I have the same issue wrt account reactivation. Please can you also help me out 

 

Thanks alot 

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Message 13 of 50
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Moderator
Moderator

Re: Reactivate Temporary Suspension

Hey @ralph_101!

 

To remove the suspension, you can reach out to us through any of the methods here, or we can send you a PM here on the community!


Let us know if you prefer the PM and I'll send you one asap!

 

 



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Message 14 of 50
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I'm a Contributor Level 1 Atlantia
I'm a Contributor Level 1

Re: Reactivate Temporary Suspension

Thank you, but I don't seem to have received anything yet...

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Message 15 of 50
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Moderator
Moderator

Re: Reactivate Temporary Suspension

I will send you a PM right away @Atlantia



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Message 16 of 50
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I'm a Participant Level 2 ralph_101
I'm a Participant Level 2

Re: Reactivate Temporary Suspension

Thanks alot!! a pm would be most convenient

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Message 17 of 50
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Moderator
Moderator

Re: Reactivate Temporary Suspension

@ralph_101

 

A PM is coming your way.


Talk to you soon Smiley



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Message 18 of 50
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I'm a Participant Level 1 Feelings92
I'm a Participant Level 1

Reactivate Temporary Suspension

Hey I went abroad and my number was suspended for 2 months but now I am back and I want to activate it , I don't know how to do it

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Message 19 of 50
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Moderator
Moderator

Re: Reactivate Temporary Suspension

Hey @Feelings92 and welcome to the Community.

 

I moved your post to this thread since it's related to this conversation.

 

You can take a look at @FidoMegan 's solution above to have your line reactivated.

 

Hope this helps.

 

 



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