Question: I checked usage and saw an exclamation mark in a triangle

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I'm a Participant Level 1

Question: I checked usage and saw an exclamation mark in a triangle

When I check usage,

In the Fido fulse 2GB -BYOD (my plan) row. Included is 0 and total usage is 102 with an exclamation mark in a triangle. What does that mean? 

 

Thanks for your help!

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Re: Question: I checked usage and saw an exclamation mark in a triangle

Hello @Orangefleur,

 

Welcome to the community!

 

Did you recently make any changes to your plan? Sometimes that happens when you make a change and will reset on your next cycle. If that's not the case then you would need to contact customer service to see what's happening on your account.

 

You can reach out to customer service through any of the available methods listed here.



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