December 2019
I got a message from QMS with a tracking number for my tablet from Fido, and however, the status of the tracking have not changed since 5 days ago, in which said the expected delivery date is 4 days ago. What is going on, it can not take these long to transport something from Mississauga to Waterloo Ontario? I tried to contact to their service yesterday with email and phone. The phone line was cutoff after a long waiting. With the email, there was no response except an automatically response message in which said that there is a slightly delay in response.
November 2020
I have been waiting for the tablet delivery for 4 weeks now and no one can explain what is happening.
November 2020
Hey @sharatshetty18,
We'll be happy to go over your account with you in order to see what's going on.
We've sent you a PM via the community.
Talk to you there! 😃
December 2019
Hey @LesterZhang,
It's unfortunate that you've had these kinds of difficulties with your device delivery. I would like to take a closer look into this with you.
I'll send you a PM so we can check it out.