cancel
Showing results for 
Search instead for 
Did you mean: 

Porting from Chatr to Fido

mitramat
I'm a Contributor Level 1
I'm a Contributor Level 1

Hi, 

 

I'm having a chattre number for a long while and would like to change it to Fido and get a plan. Is it possible to do porting without changing the number? Is there a fee included with the service?

 

Many thanks,

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

Hello @mitramat,

 

Porting means you will keep the same number and it can be done and there is no fee to get it done, if you already have the Fido plan then you just need to contact customer service and they will collect the necessary information from you to start the porting process.

 

You should also note that in order to port the number you must keep the Chatr line active until the porting process has been completed when it is done it will automatically cancel the Chatr line.



mitramat
I'm a Contributor Level 1
I'm a Contributor Level 1

Thank you KAPABLE-K for your response.