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Porting Issues.

Benjaminjashaw
I'm a participant level 1
I'm a participant level 1

I recently switched to Fido, 

 

I ported my number over yesterday. However, I was made aware afterward If I switch to your promotional plan that was $85/month from $60/month, I could select some phones for a 2year contract at $0. Since this, myself and the sales agent have been trying to contact FIDO to explain this issues. Is there any way I can cancel my port online? I feel I will miss out on the promotion only because FIDO is not able to take my calls, live chats etc. 

1 REPLY 1

FidoMaria
Former Moderator
Former Moderator

Hi @Benjaminjashaw & welcome to the Community!

 

Were you able to get help? Let me know. Smiley