Please fix my bill

[Marufuruday]

I have bought two iphone online. Both of them were supposed to have service fee waived. But i got charged for one of them. I was tol it will be fixed on the next billing.  It's been 2 billings after that. Still nobody waived it. What is this? How to resolve this?

[Original_Lucy]

Hi @Marufuruday , that must be frustrating for you. As we are a community forum, we don't have the capability to access your account. Here  are the various was to contact customer support to have your billing corrected.