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Plan Change

nis-1982
I'm a participant level 1
I'm a participant level 1

Iam call customer service for change my plane to basic plan with out data on friday at 6pm but after that the customer send email for my plan  I read the email and found that the plan did not change. I stayed the same and added other services. What I did was call to change the plan not to do other services.

 

 

*** Edited to remove personal info ***

1 REPLY 1

FidoClaudia
Community Manager
Community Manager

Hey @nis-1982 and welcome to the Community Smiley

 

That doesn't sound right. Sending you a PM right away to take a closer look at the account.

 

I'll talk to you soon!