Payment after Fido account was canceled.

Payment after Fido account was canceled.

Payment after Fido account was canceled.

Thaonguyen1
I'm a Participant Level 2

Payment after Fido account was canceled.

I got an payment bill email from Fido. I wanted to make a payment but I couldn't because my account was canceled when I port Fido number out to another provider.

The last bill that I got from email was 8.45$ (Bill of Dec) but when I click the make a payment box It became different number and asked me to pay for Nov bill although I paid already.

If somebody know about this case, please let me know. Thank you!

3 REPLIES 3
FidoLony
Moderator

We're sending you a PM shortly so we can continue!



FidoLony
Moderator

Hey @Thaonguyen1,

 

Welcome to the community!

 

We can review that final invoice you got and make sure your closed account has a clear balance. 

You can message us on Facebook or Twitter or via our servicing channels here.

Alternatively we can PM you here if you prefer. 😊



Thaonguyen1
I'm a Participant Level 2

PM me please!