Payment after Fido account was canceled.

[Thaonguyen1]

I got an payment bill email from Fido. I wanted to make a payment but I couldn't because my account was canceled when I port Fido number out to another provider.

The last bill that I got from email was 8.45$ (Bill of Dec) but when I click the make a payment box It became different number and asked me to pay for Nov bill although I paid already.

If somebody know about this case, please let me know. Thank you!

[FidoLony]

We're sending you a PM shortly so we can continue!

[FidoLony]

Hey @Thaonguyen1,

Welcome to the community!

We can review that final invoice you got and make sure your closed account has a clear balance. 

You can message us on Facebook or Twitter or via our servicing channels here.

Alternatively we can PM you here if you prefer. 😊

[Thaonguyen1]

PM me please!