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Old SIM card invalid

saracarolyn
I'm a participant level 1
I'm a participant level 1

I just received our new phone and tried to replace the SIM card online and am receiving the old "sim card is invalid" message. 

1 REPLY 1

FidoMaria
Former Moderator
Former Moderator

Hi @saracarolyn & welcome to the Community!

 

I'll need to take a look at your account; sending you a PM! Smiley