Office of the President Email?

[Samakh]

Hi,

I have been a Fido Customer since 4 years now. I was happy with everything but my recent experience with Fido has made me really upset. I wanted to knoe if we can only send postal mail to Office of the President? Is there any email address?

Please help!

Thanks,

Saman

[Samakh]

Hi, 

Can anyone please provide me the email address?

I am out of country and lost my FIDO Sim and can only communicate via email.

Thanks!

Saman

[FidoClaudia]

Hey @Samakh, 

Please note that there's no direct contact to our Office Of the President. You'll need to first speak with customer service to have your situation resvoled and our agents will follow the escalation process to better asisst you.

You can also share your concerns by live chat using this link.

Hope this helps!

[FidoSaad]

Hey there @Samakh

Sorry to hear your recent experience with us did not meet your expectations.

As a side note, if your file is currently being handled by one of our our Office Of the President (OOP) specialists, you will be given a direct line of contact for any communications related to your ongoing case.

In the meantime, what's is going on? Could you give us more details on the situation so we can better assist you?