Last month i had the pleasure of losing databytes, but this month the fun has switched to my regular data plan and top ups.
I have an Lg G6.
A couple of days ago i received a message that i was using 90 percent of my data. I obviously topped up since i can't Afford overages. I am on ODSP for serous health problems.
Things went well. The data went through a couple of hours later. So i had about 3gb left until the 24 of the month and i could always buy more if i need to. My typical average bill is about $150. And i have been with you guys for over 5 years.
Just recently i decided to check my usage. Well the indicator said 40 MB over. I was furious because because I didn't receive a single notification about going over. Obviously if i received a notice i would have bought more data. So I chatted with Fido on Facebook to reverse the charges otherwise i won't be paying my $270 due at the End and will also switch providers to someone who doesn't play these games. While i was talking to them my data went back up to 2.3 gb but 12 hours late. And then a few minutes later it says 50 MB over but realtime.
- Then once again it went back to 2.3 gb but 12 hours delayed. Obviously this makes no sense, if i was over 12 hours ago i should also be over now. This is so frustrating !! To not know, whether I am really over, or not. I told Fido Facebook just reverse the 50 mb so i can buy more. Because that was a Fido glitch not my fault . Same thing like when my databytes wasn't working. Fido said they can't reverse overage. That is fine then give me 2 gb free overage. Because i should have NEVER been using OVERAGE. The system should of sold me more data. Well...... if you can't figure this out, I am out of here. I will use the 270 i owe you as a payment for my next phone. Also fido Facebook stopped responding. Mario
