Not always receiving text alert tone.

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I'm a Contributor Level 1

Not always receiving text alert tone.

I receive text message, I'll see it once I press the home button, but never got the alert tone with vibration. This is intermittent, and happens with both iPhone and android senders.

any thoughts?

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Re: Not always receiving text alert tone.

Hey @Mmdrivard,

 

Thanks for letting us know. 

 

Can you please also confirm if the Do Not Disturb Settings is ON or OFF?

 

Also, can you reset the network settings and let us know if that changes anything: Settings - General - Reset - Reset Network Settings.

 

 



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I'm a Contributor Level 1
I'm a Contributor Level 1

Re: Not always receiving text alert tone.

I've done this now. Will see if this solves the problem

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Re: Not always receiving text alert tone.

@Mmdrivard Keep us posted, if you still experience this don't hesitate to let us know Smiley 

 

 



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I'm a Contributor Level 1
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Re: Not always receiving text alert tone.

For right now, it seems to be working. I'll give it a week to see full result, and keep you posted.

thank you.

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