Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Payment deducted despite cancellation and settlement
I had my fido account cancelled 2 months ago and today I recieved my full refund of the excess charge for which I had been fighting for 2 months.i saw they deducted money from my account again, is it even legal?
Resolved! Son Travelling to US - Can he use his phone
My Son (15 year old) is travelling to the US is a week or so. He has Pixel 6 - it shows LTE/LTE+. Fido account (12 GB/$60) Will this work for roaming in the US? Is there anything I need to do beforehand to ensure the roaming will work? Or does he...
Resolved! How can I download or request missing bills from 2 years ago?
I found I forgot to download a few months of the bills in 2018, and they are no longer available to download for record. I expected that I can look back up to 4 years of records just like the banking. How can I send my request for downloading the mis...
Changing The display name back to it's normal way
Hello!I would like my outgoing name displayed to others be changed, so that the caller sees my number like normal rather than my first and last name on their caller id.I tried calling the customer service to remove but the guy couldn't do it. Any ass...
Plan which include roaming in USA
Two Canadian carriers now have plans that include Canada and USA roaming for $50 a month. Has anyone heard if Fido will get competitive and join.
