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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
change of delivery address
I am waiting for more than 3 hours, with multiple disconnectings on someone who can change the address on the Fedex waybill. This is so ridiculous. Fido write down someones telephone number and have decency to call that person back!
Plan which include roaming in USA
Two Canadian carriers now have plans that include Canada and USA roaming for $50 a month. Has anyone heard if Fido will get competitive and join.
I’ve been charged for 3 months since I cancelled my account
I switched to Rogers in Feb. But because I set up preauthorized payment method, the system has been charging me for months. What can I do?
Phone scam attempt
I got a call from 6473672099 where they claim that they are from Fido and they are offering a discount on my plan. However they asked how much I pay for my current plan, they thought that I have one line and they asked for my postal code. I have buil...
Payment deducted despite cancellation and settlement
I had my fido account cancelled 2 months ago and today I recieved my full refund of the excess charge for which I had been fighting for 2 months.i saw they deducted money from my account again, is it even legal?
