Hello Belalelg,
Welcome to the community!
Sorry to hear you're not getting any service while abroad. Firstly, what plan-type do you have? You should note that some plans (ie Basic plans) do not allow for roaming. Alternatively, had you placed any roaming blocks on your line? Are you sure there is cellular coverage at your location?
Have you verified your phone's Airplane or Flight mode is disabled? I understand that might seem overly simplistic, however, sometimes smallest things can get overlooked. Have you tried to manually select a network on your device?
You should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we be able to adddress your issue. If you would like to make inquiries about your situation, you would need to contact customer service. I understand you are currently outside of Canada. They do provide a number to call From Abroad.
Hope this helps 😀
Cheers
