No Fido stores near me

[Jay03]

I recently paid to upgrade my phone. Fido put a hold on my order and wants me to verfy my identity. I can't just go into a store to show my I.D. the closest store is 575Km away. 

Any other ways to get this done?

[Cawtau]

Hello Jay03,

Welcome to the community!

  Sorry to hear your order was flagged requiring verification. However, you should note these forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts. If you would like to discuss your situation, you would need to contact customer service. They may likely need to forward you to their verification team. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above. 

Hope this helps 😀

Cheers