Hello,
I am already a customer of Fido as I have an active prepaid sim card. My old phone is broken and I just bought a new phone and I want to use the new phone with the same account, number and prepaid plan.
I went to a Fido Store to buy a new sim card because the previous one is too big.
The seller told me they could not activate it in store and asked me to go online after I bought the new multi-sized sim card.
Unfortunatly, I could not find the option to activate a new sim card.
How do I activate my new sim card while keeping everything the same?
Thanks,
-Tran
