This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
Hello Vin05,
Welcome to the community!
As mentioned above, phone number spoofing is an all-too-common problem that affects everyone -- both receiving calls from spoofed numbers as well as having one's phone number spoofed. Hopefully, the new measures (STIR/SHAKEN) to be introduced will help reduce nuisance calls.
However, you might also consider a possibly more sinister issue. While it is certainly possible that spammers/scammers spoofed your phone number, the likelihood they spoofed your number to call someone you know seems less likely. Is it possible your phone has been infected with a virus or has malware? Some viruses/malware make calls or send messages to people in the infected phone's contact lists (see here). If you don't already use a anti-virus/anti-malware app, you might consider getting one to verify your device has not been tainted.
How did you check your Fido call record? I don't believe My Account would be able to provide call details until after your billing cycle.
Hope this helps 😀
Cheers
Hi @Cawtau ,
I don't think my phone is infected with some virus or malware. To check recent call log I just called up FIDO and asked them to check my call log from their system. The FIDO call logs didn't indicate any outgoing calls during the time frame I requested.
Hello @vin05,
Just checking in, did you verify the links or tried the steps proposed by @KAPABLE-K and @Cawtau ?
Please let the Community know!
Hello @vin05,
What I suspect is happening here is that your number is being spoofed by scam/telemarketing callers. It's happening to everyone at this time there is nothing we can do to stop this from happening, but the carriers are working on a way to eventually combat these number spoofing.
You can read more about it here.
Hello @vin05,
While the odds of your number being spoofed to call someone you know might be slim it is still likely.
I was actually reading an article regarding this that happened to a lady in Windsor, you can read that article here.
But as an extra precaution, you can always run a virus scan if it makes you feel better.